Privacy Policy
❓ Frequently Asked Questions
AG Jewellers
1. What is 1GM Gold Forming Jewellery?
1GM forming jewellery is lightweight, budget-friendly jewellery made with a base metal and coated to resemble real gold. It offers the look of gold at a fraction of the price.
2. Is your gold jewellery real?
Our 24K gold polish jewellery is decorative and not investment-grade. It is designed for style and affordability, not resale or melting value.
3. What does 92.5 silver mean?
92.5 silver, also known as sterling silver, contains 92.5% pure silver and 7.5% alloy for strength. All our silver jewellery and frames are hallmarked for authenticity.
4. Do you offer custom jewellery?
Yes! We offer custom design services for gold polish and silver jewellery. You can share your design ideas or inspirations with us.
5. Can I place bulk orders for weddings or events?
Absolutely. We offer special pricing and customization for bulk orders, including bridal sets, return gifts, and corporate gifting.
6. Do you provide home delivery?
Yes, we offer secure home delivery for online and WhatsApp orders. Delivery charges may apply based on location and order size.
7. How do I care for my silver jewellery?
Keep silver away from moisture and chemicals. Store in airtight pouches and clean with a soft cloth or silver polish.
8. What payment methods do you accept?
We accept cash, UPI, bank transfers, and major digital wallets. Online orders are processed through secure payment gateways.
9. Do you offer returns or exchanges?
We accept exchanges for unused items within 8 days of purchase. Returns are subject to inspection and store policy.
10. How can I contact you?
You can reach us via:
📱 WhatsApp: +91 9033115304, +91 8905672427
📧 Email: AGJEWELLERS2012@GMAIL.COM
📍 Visit us at: AGJEWELLERS00113.ODOO.COM
🛠️ Services We Offer at AG Jewellers
💍 Custom Jewellery Design
Bring your vision to life with bespoke gold or silver jewellery tailored to your style and occasion.
✨ Jewellery Polishing & Restoration
Restore the original shine of your favourite pieces with our expert polishing and repair services.
🔧 Jewellery Repair
From broken clasps to resizing rings, our skilled artisans handle all types of jewellery repairs with care and precision.
🎁 Gift Packaging
Add a special touch with our elegant gift wrapping and customized packaging options for all occasions.
🧾 Bulk & Corporate Orders
We offer special pricing and custom designs for weddings, events, and corporate gifting.
📦 Home Delivery & Online Orders
Shop from the comfort of your home — we offer secure online ordering and doorstep delivery.
🧼 Silver Cleaning Services
Keep your 92.5 silver jewellery and frames looking brand new with our professional cleaning service.
You can reach our customer support team by emailing AGJEWELLERS2012@GMAIL.COM, calling +91 9033115304, 8905672427, or using the live chat on our website. Our dedicated team is available 24/7 to assist with any inquiries or issues.
We’re committed to providing prompt and effective solutions to ensure your satisfaction.
We offer a 8-day return policy for all products. Items must be in their original condition, unused, and include the receipt or proof of purchase. Refunds are processed within 5-7 business days of receiving the returned item.